Good communications systems have been vital to the rail industry since its birth. Mobility in conjunction with the need to communicate between remote locations, disparate staff and a widely distributed customer base has led to an ever increasing reliance on communication technology.

For the rail industry, high quality communications not only allow the railways to run efficiently but also safely. As new communication technologies become available the rail industry has typically been one of the leading markets to implement it. Paging, Telematics, private wire (ETD), World Wide Web, Internet, VDU CIS systems and integrated tannoy systems are all examples.

OpenAir and its partners apply wireless communication and application solutions to the rail industry, including Train Operating and Maintenance companies. The mobile telecommunications industry is starting to effect a causal change. Access points to communication no longer need to be fixed; in fact the economies are now such that it can be cheaper to implement mobile technology than lay a cable.

However the appliance of mobile technology has to be carefully managed. Not only are the technology and standards changing rapidly, but also having information any place any time does necessarily get you anything. Receiving 200 messages on a pager will often result in it being ignored. Technology needs to be utilized that provides specific information to a specific person at specific place and time. It needs to be connectivity independent and carry voice & data.

This convergence of Information Technology and Telecommunication is OpenAir's remit. However the Holy Grail offers much benefit and can be implemented today. It allows process to be carried out in new ways, it allows for new measures and thus management metrics. For example, monitoring not only that a train is delayed, but also; why and facilitate re-routing. Remotely monitoring a station via wireless CCTV, better engine management via telematics, improved customer satisfaction by real time information (no surprises), better resource management via informed and informing staff.

From mobile train running information services for train guards through to emergency coordination systems and field service, OpenAir provides the technology and service to meet the rail industry needs.


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